Please read these terms and conditions carefully. When you access, browse and/or use this web-site (including the ordering of products through this website) you are agreeing to be bound by all of the terms and conditions stated below and all applicable laws.

If you do not agree to bound by this web-site’s terms & conditions and applicable law, or if you do not have the authority to agree to or accept these terms and conditions, you may not use this website.

Note: as more fully explained below, EcoPrinting reserves the right to change, modify or amend these terms and conditions without prior notice. Your continued use of this site is and shall be deemed to be your agreement to be bound by any such modifications, alterations or updates.

RELATED POLICIES AND TERMS

There are certain additional policies, terms and conditions that apply to the use of specific portions of this Web Site, and to the purchase of products from EcoPrinting.  These additional policies, terms and conditions are included as and shall be deemed to be part of these Terms and Conditions (collectively all such terms and conditions are referred to as the “Site Terms”). The Site Terms apply exclusively to your access and/or use of this Web Site and do not alter in any way the terms or conditions of any other written agreement you may have with EcoPrinting.

EcoPrinting values its customers’ privacy. Please make sure you review the Privacy Statement section of this Website so that you may understand how EcoPrinting collects and uses information.

MODIFICATION OF SITE TERMS

EcoPrinting reserves the right to modify, change and/or amend the Site Terms (these Terms and Conditions and/or one, more or all of the additional terms and policies reference above) from time to time. The right to modify, change and/or amend the Site Terms is exclusive to and within the sole and exclusive discretion of EcoPrinting.

If the Site Terms are changed, modified and/or amended, EcoPrinting will post the new terms on this Website and the “last updated” date relevant to the terms and conditions containing the change will be changed. Any changes, modifications and/or amendments will be effective upon the posting of the revised terms to this Website. By agreeing to these Site Terms you are also agreeing that the posting of any such changes constitutes notice to you of the changes, modifications and/or additions and you acknowledge that it is your responsibility to review these Site Terms (and each of the components thereof) each time you visit or use this Website.

If you do not agree with any change, modification or amendment EcoPrinting may make to the Site Terms you may withdraw your consent to and agreement to be bound to them by notifying EcoPrinting in writing immediately. If you withdraw your consent, however, you must immediately discontinue your use of your account and this Website. Your account will be deactivated and you and will no longer be eligible to use this Website or order further products or services from EcoPrinting. If your account is deactivated, this will not affect your responsibility for payment of jobs already competed and/or in production.

EcoPrinting may from time to time elect, in its sole discretion, to notify you of changes to its Site Terms and policies via additional means such as e-mail (in addition to posting the changes to this Website). The fact that on one or more occasions EcoPrinting has elected to notify you via such additional means does constitute an agreement of any kind by EcoPrinting that it will do so in the future; the posting of modifications, changes and/or amendments to this Website remains effective notice of such modifications, changes and/or amendments.

ELECTRONIC COMMUNICATION

Your use of this Website constitutes your agreement and consent that EcoPrinting may communicate with you electronically for all purposes. This includes all legal and notice requirements. Such electronic communications may take the form of postings to this Website and/or e-mails forwarded to the e-mail address you provide when you register with EcoPrinting. Your may withdraw your consent to receive electronic communication at any time, but if you withdraw your consent it will only be effective prospectively (not for jobs already ordered or in production). Your account will be deactivated and you will no longer be eligible to use this Website to order further products or services from EcoPrinting. If your account is deactivated, you will remain responsible for payment of print jobs already competed or in production.

[18:40, 21/06/2021] Carmen Ecoprint: This electronic document, together with any other electronic documents, policies and guidelines incorporated herein, as well as any e-mail communication with you, will be deemed for all purposes to be a “writing” or “in writing,” and shall comply with all statutory, contractual, and other legal requirements for a writing. All such electronic documents shall be legally enforceable as a signed writing as against the parties subject to the electronic documents. They shall be deemed an “original” when printed from electronic records that have been established and maintained in the ordinary course of business. Electronic documents that are established and maintained in the ordinary course of business shall be admissible in judicial, arbitration, mediation or administrative proceedings to the same extent as other records in written form that are similarly established and maintained in the ordinary course of business.

SITE USE

You are being provided with a limited license to use this Website and Site Content solely for the purpose of assessing the product and service offerings on the Website, and placing orders for the products and services offered by EcoPrinting via this Website. You are not conveyed any right or license by implication, estoppel, or otherwise in or under a patent, trademark, copyright, or proprietary right of EcoPrinting or any third party. You may not use any meta-tags or other “hidden text” utilizing EcoPrinting name or trademarks without EcoPrinting express written consent. Unless you receive EcoPrinting express written consent, you may not:

Resell or make any other commercial use of this Website (or any portion thereof), or the Site Content;

Modify, adapt, translate, reverse engineer, decompile, disassemble or convert into a readable format, any part of this Website or its underlying HTML or other code (except as it may be interpreted and displayed by web browser for purposes of using the Website);

Copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any Site Content (including any EcoPrinting trademarks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise;

Make a derivative use of the Website and/or any Site Content;

Utilize data mining, gathering or extraction methods such as bots, spiders, or other automated tools (whether directly or indirectly) to collect information from the Website or any user of the Website.

You agree to abide by these Site Terms and not to use the products and services offered by EcoPrinting for any improper, illegal, unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of improper solicitation.

EcoPrinting may terminate this license and your use of or access to this Website if you make or permit any unauthorized use of this Website or the information, Site Content, services, products and materials contained in or offered through this Website. Such actions by you may also violate applicable law including, without limitation, copyright laws, trademark laws (including trade dress), and communications regulations and statutes. We reserve the right to have all violators prosecuted to the fullest extent of the law.

REGISTRATION

In order to take advantage of the full functionality of this Website and to order products and services it will be necessary for you to register and establish a membership account with EcoPrinting.  In the event that updated, new, additional and/or enhanced features are added to this Website, previously registered users will not generally be required to re-register, however, you may be required to re-acknowledge these Terms and Conditions and/or other terms and conditions that may accompany these new features, updates and/or enhancements.

When you register, you agree to provide accurate and current information about yourself (and your company) as requested during the registration process. You also agree to update and maintain your account information so that it remains accurate and current.

As part of the registration process, you will be required to create a User ID and choose a password. It is your responsibility to choose an appropriate password and to keep it confidential. You are responsible for all activities that occur under your User ID and password. If you believe your User ID/password has been compromised in any way you should immediately change it by logging on to your account and then following the instructions for changing your password. You agree that you will immediately notify EcoPrinting in the event you become aware of any unauthorized use of your user ID and password.

UPLOADED CONTENT REQUIREMENTS

We strongly recommend that content uploaded to EcoPrinting for print fulfillment is:

At a minimum of 300 DPI at 1:1 ratio (or 100%). Content that does not meet this standard may experience print or images that are fuzzy, pixilated or otherwise distorted for which EcoPrinting does not accept any responsibility. We reserve the right to reject content that does not meet this standard, but we do not assume any obligation to verify that the content meets this criterion.

Designed in CMYK and uploaded to EcoPrinting in CMYK with no embedded color profile. (You may upload in RGB or some other standard if you choose, however, the color will be converted and EcoPrinting is not responsible for any inaccuracy or color shift that occurs as a result of the conversion).

All print jobs print head to head from the supplied file. This means the top of the front of the file (head) will back up with the top of the back of the file. We are not responsible for jobs that seem to print "upside down" since we cannot judge if the original intent is to print "upside down".

Pricing provided either through a quote or as shown on the website is subject to change after review of print ready files.

COLOR QUALITY

EcoPrinting guarantees that its prints will meet CMYK industry standards. We cannot guarantee “match-print” color fidelity and cannot prevent slight color shift throughout an order. Because we cannot control the color reproduction of a customer’s computer monitor, we cannot guarantee that the actual print color will precisely match any preview as it appears your monitor. EcoPrinting is not responsible for any color shift in converted photographs (RGB images) with black, near black, or gray tones. Color shifts from a perceived black or gray must be addressed prior to file submission. Proofs do not guarantee black, near black or gray final output. Please note that the application of UV coating may have an effect upon or change the appearance of printed colors. EcoPrinting is not liable for the final color appearance of a UV coated product. If your four color (CMYK) order is supplied in spot colors, our software will convert the spot colors to CMYK using the U.S. Prepress Default (SWOP v.2) conversion.

COLOR MATCHING is not included in our gang run or digital pricing. If you need to match new print colors to an old sample that was not printed by EcoPrinting, you must request this quoted service. If you need to match new print colors to a product previously printed by EcoPrinting, you must provide the old sample along with the order and let our customer service know. Due to differences in processes, papers, calibration curves and/or conversions, we cannot guarantee an exact color match between orders entered over time unless you provide the original printed sample and our pressman can then adjust on press.

For critical color matching it may be best to request a press check.

PRODUCTION STANDARDS

From time to time customers place orders for print services that are not always possible.  For example, thermography orders on certain stocks or thermography on two sides.  In this example heat from the thermal units result in misaligned images or text.  Therefore, certain production standards cannot be met.  Please check with our customer service representatives for further information.

Pricing provided either through a quote or as shown on the website is subject to change after review of print ready files.

PRODUCTION TURNAROUND TIME

EcoPrinting standard turnaround is dependent on the product ordered; if you do not specify otherwise you will be charged for standard turnaround for the relevant product.

Turnaround times do not include shipping time. The estimated date you will receive your order is a combination of the selected turnaround time and shipping time. Once your order is placed your turnaround time generally cannot be changed and billing charges will not be reversed.

Orders received before 1:00PM will begin production on the next day which is the day after the order is received. Order receive date is "Day Zero".

For your convenience, depending on the product ordered,  EcoPrinting offers a variety of different production turnaround times. Not all of the following turnaround times are offered on every product; the available turnaround times will be listed with product as part of the order process.

Please note: Turnaround times for jobs that EcoPrinting does not deem production ready (e.g., those with problems or that require a proof) will not begin until the job is approved and ready for production.

OVER/UNDER RUNS

Although we endeavor to ship the quantity ordered, EcoPrinting reserves the right to provide within 10% over or under the requested quantity. If a minimum quantity is a necessity we recommend that you adjust the total quantity ordered to account for the possibility of an under run.

ORDER APPROVAL / PROOFING

EcoPrinting has and assumes no obligation to proof or otherwise review the content or layout of your order. Even if a EcoPrinting customer service representative has inquired as to the attributes of one of your prior orders, you are not entitled nor should you assume that EcoPrinting will review any other order you place. Orders are printed in their “as submitted” form and the customer is fully responsible for final proof and layout verification and approval prior to submission to the print process. EcoPrinting DOES NOT make any changes on customer files. Once you submit an order to the print process you are agreeing that you are fully satisfied with the document layout and content and you accept responsibility for any errors therein. EcoPrinting will assume that you have verified the spelling, grammar, content and layout, etc. are all correct and it will not accept any liability for errors such as misspelling, grammar, damaged fonts, punctuation, transparency, overprint, improper layout, bleeding, erroneous cut or fold lines, die lines or crop marks, sizing, etc.

EcoPrinting does not provide proofs of any order unless the customer requests it as part of the order process and it is an option available for the product. If you request a proof then it is your responsibility to verify the proof against the original (and to correct any spelling or grammatical errors, etc).

If a proof is requested, then your job will not be processed or deemed production ready until you have approved the proof in writing. Please be aware that this may impact the job turnaround time.

If you are uploading corrected artwork via our website, please contact customer service  to make sure we can stop production on your order prior to upload. EcoPrinting will not be liable for the printing of the original order artwork upload, unless we have confirmed that your print job was able to be halted without cost.